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FOR RETAIL CUSTOMERS:

Contact Centre (24 hours):

+7 (495) 500-5550   Moscow
 8 (800) 555-55-50  From other locations in Russia (toll free)

Additional contact details to report lost cards or suspected fraudulent use of your card (calls from any location in the world chargeable at the rates of your phone service provider):

+7 (495) 544-45-45
+7 (495) 788-92-77
+7 (495) 747-38-88 (fax)

Want to ask a question or rate our services?

Please write to us using a feedback form.

You can also print and complete a retail customer application and take it to any one of our branches.

FOR CORPORATE CUSTOMERS:

Contact Centre (24 hours):

+7 (495) 500-5550   Moscow
  8 (800) 555-55-50  From other locations in Russia (toll free)

Want to ask a question or rate our services?

Please write to us using a feedback form

FOR THE MEDIA:

E-mail: media@sberbank.ru 
Fax:  +7 (495) 747-37-58

FOR INVESTORS:

E-mail: ir@sberbank.ru 
Tel./Fax: +7 (495) 957-59-60