Sberbank's Mission

• We are committed to instill confidence, we make people's lives better, helping them to fulfill their dreams and aspirations.  
• We are determined to build one of the best financial companies in the world, and our success will be based on professionalism, harmony and satisfaction of our employees. 

Our mission determines the scope of Sberbank's activities and emphasizes its crucial role in the Russian economy. As clearly implied by this philosophy the needs, dreams and goals of our clients give guidance to our activities. It also stresses that becoming one of the leading credit institutions of the world for Sberbank hinges on personal and professional achievements of our employees and their concerted effort as a team who shares common values.

Sberbank's Core Values

• Integrity
• Perfectionism
• Respect for traditions
• Trust and responsibility
• Prudence and professionalism
• Initiative and creativity
• Teamwork and effectiveness
• Openness and goodwill
• Healthy way of life (body, spirit, and mind)

Our set of values presents requirements to every person who is or wants to be a member of our team. In the meantime, our values constitute a code of principles for the management to be guided by in goal setting and assessing achievements. These values are serving as foundation for relations between employees, employees and management as well as for relationships between the Bank and its customers, shareholders, investors  and community. We are confident that adherence to these values is crucial to bring Sberbank's business to a new quality level.

Sberbank also Operates According to Certain Key Rules

• Be more than just a bank
• Be attentive to every client, give priority to their needs
• Build relationships, do not just sell a product
• Improve yourself and your environment day-by-day
• Never take advantage of your client's inefficiency
• Follow the spirit, not only the letter of the law
• Any employee is an envoy of the Bank
• Loyalty to the Bank and teamwork, common success is everyone's success

What is Sberbank

...to clients:

• A bank that values each client
• A partner-bank that is always ready to help each client in issues related to finance
• A bank that can be trusted as being financially stable and transparent, offering fair terms, prompt and convenient service, helping to make a choice and taking the best financial decision in the client's interests
• A bank that never stops in improving itself and its operations for the benefit of its clients
• The best bank on the market

...to employees:

• A bank that values its employees and takes care of them
• A place where employees can develop personally and professionally, a bank where the best professionals want to be employed
• A place where employees are not cogs in the machine but are actively involved in all the processes
• A bank that offers to employees fair remuneration and social status
• An exciting place to work
• A bank one can be proud of, a respected institution where employees are confident about their future

...to shareholders and investors:

• The national leader in terms of return on equity and profitability for the shareholders
• A bank that is dedicated to high corporate governance standards, that builds operations on the principles of openness, transparency and consistency
• A bank that consistently pursues a prudent, well balanced and professional approach to risks
• A bank that has adopted high standards of social responsibility

...to community:

• The leading bank, a pillar of the country's financial system, its growth and prosperity
• An active contributor to the economic and social development of each region, town or city
• A Russian bank that actively contributes to the development of the global financial system
• A responsible bank that is aware of the implications that its decisions may have and that actively invests in the growth of financial competence and culture
• A bank with proactive staff