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  • Document exchange including correspondence, payment instructions, investigations and amendments to payment details, is fully in English
  • Using international SWIFT formats with minor adjustments as required by Bank of Russia and local regulations
  • Customer accounts are serviced by our Englishspeaking professional staff, including consultancy on preparation and execution of payment documents, where necessary
  • Business hours from 8:00 a.m. to 10:00 p.m. Moscow time, eliminating inconveniences caused by operating in several time zones