- Do not enter your password to cancel or annul transactions. Passwords for cancellation or annulment of operations may be requested only by fraudsters. Sberbank employees never call clients and ask them to cancel or annul operations.
- Do not enter your phone number, passport number or other data to confirm operations or to log on to Sberbank Online.
- Read text messages carefully and always verify the details of operations. If you receive a message with an operation that you have not made, under no circumstances enter your password.
Sberbank provides the necessary level of security for transactions in remote banking channels. The security of our systems is continuously improved, dealing with current risks and threats. However, any protection methods will be powerless if you do not observe the basic rules of security:
Sberbank of Russia would like to inform you about the activities of a number of companies that are assuming obligations to repay loans received by the customers of the banks (personal loans, car loans, mortgages).
These organisations agree for a fee (usually determined as a percentage of the loan received) to repay for the person who obtained the bank loan (borrower) the outstanding balance under the loan agreement. Such organisations have no liability to repay the loan and can stop the repayment at any time. In the event of any overdue debt under the loan, the claims to return it and pay the penalties will be brought by the banks against the borrower.
Sberbank of Russia urges you to exercise caution and does not recommend that you cooperate with such organisations because, instead of receiving questionable benefits, you may incur financial and property losses, as well as see your credit history deteriorate.
Please note that you can receive calls from contact centres with offers of products and services of the Bank only from the following numbers identified on your phone.
+7 (499) 215-23-98, +7 (499) 681-38-14, +7 (499) 753-30-81, +7 (499) 270-38-77, +7 (499) 951-08-82, +7 (495) 755-51-38, +7 (495) 988-15-69, +7 (499) 652-90-19, +7 (499) 652-90-18, +7 (495) 665-04-37, +7 (495) 665-04-25, +7 (499) 705-79-15, +7 (499) 429-08-18
Participate in Sberbank's social campaign "Sberbank Against Fraudsters".
The fraudulent activities involving unlawful use of Sberbank's name on the Internet have recently reached colossal proportions. In the past month alone, we have identified more than 50 websites that offer to conduct financial transactions allegedly under the brand of the country's most reliable bank. To fight the fraudsters, we have created a special section on our website. Now we'll know who these fraudsters are!
If you find a suspicious website with dubious financial offers, where fraudsters are hiding under the brand of Sberbank, and therefore, unlawfully and illegally using it, and most importantly, misleading consumers, write to us at firstname.lastname@example.org. And please specify the address of the website: we will include it in the list of fraudulent websites and, thus, help to protect many people from deception.