Sberbank Direct declared best online bank in Germany
Sberbank Direct, Sberbank Europe’s retail branch in Germany, has been declared the best online bank in Germany at the Banking Check Awards 2021. It specializes in individual savings accounts and issuing consumer loans online.
Sberbank Direct has won several FMH Zins Awards in the Call Money and Time Deposits categories over the years. As of the end of Q3, the portfolio of borrowed funds has risen to EUR 1.2 bn.
Independent experts and users have praised the conditions, the quality of the service, and the high speed at which applications for the online lending program are processed. The popularity of the product made it possible to reach EUR 600 mn in loans issued for Q3, while a customer survey showed a 4.9/5 customer satisfaction rating.
Timur Kozintsev, senior vice president, head of Sberbank International:“We are grateful that our work is so highly appreciated. Continuous improvement of Sberbank Direct’s level of service and technological base enables us to compete successfully on the local market, be a reliable partner, and provide some of the best conditions for our clients.”